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About Me

Get to Know Me

 

What is my profession and what is my role within our healthcare system?  

I am a Registered Nurse and a Clinical Manager at the Winchester District Memorial Hospital (WDMH).  The departments and services that I manage are Perioperative, Medical Device Reprocessing, Ambulatory Care, Hemodialysis, Laboratory, and Obstetrical.


My main goal as a clinical manager is to provide a safe place for patients to be cared for and for staff to work. 

I aspire to be supportive, innovative, knowledgeable, and engaging.  

My role is often that of a facilitator.  I am responsible for knowing what is going on in my departments and how my staff are managing.  I must assess the department and identify the needs of my staff.  I must ask myself "do my staff have the tools they need to provide high-quality care to our community?" - if the answer is no, I must arrange to have these needs met.   

 

As a Clinical Manager, I am responsible for:

  • Budgets (planning, variance reports, capital budget planning, ordering products/equipment, etc.)

  • Co-design and drive quality improvement indicators within respective teams

  • Chair and lead quality committees

  • Investigate, complete recommendations, and close RIMS (risk information management system), complaints, compliments, and critical incidents/case reviews

  • Policy creation and review

  • Program creation and evaluation

  • Strategic planning

  • Recruitment and retention of staff

  • Monitor staff performance including performance appraisals and performance management

  • Monitor and maintain high functioning unit performance, quality, and morale

  • Work in collaboration with human resources and hospital unions (CUPE and ONA) including regular meetings, grievances, workload concerns, arbitration, mediation, job postings, etc.

  • Maintain and improve relationships with community partners, patients, and families

  • Manager on call

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​As a practising Registered Nurse in Ontario I must be registered with the College of Nurses of Ontario (CNO).  The CNO protects the public by ensuring Ontario nurses are practising within their scope of practice and doing so safely, ethically, and responsibly (CNO, 2020).  I have a professional obligation as a Clinical Manager to support staff through ensuring they have the proper tools, resources, education, and scope of practice to care for their patients (CNO, 2020).  

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The CNO has developed Standards of Practice and Guidelines which outline our professional nursing obligations.
 

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Professional Obligations

Code of Conduct

(CNO, 2019)

The CNO's code of conduct outlines how each nurse in Ontario will act and what is expected. 

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"The Code consists of six principles:
1. Nurses respect the dignity of patients and treat them as individuals
2. Nurses work together to promote patient well-being
3. Nurses maintain patients’ trust by providing safe and competent care
4. Nurses work respectfully with colleagues to best meet patients’ needs
5. Nurses act with integrity to maintain patients’ trust
6. Nurses maintain public confidence in the nursing profession." (CNO, 2019)

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To better understand each principle, please view the Code of Conduct practice standard.

Are you an audio visual learner?  Visit the CNO's Webcast on the Code of Conduct.

Professional Standards

(CNO, 2018)

The CNO's professional standards summarizes what each nurse is accountable for knowing and doing while practising as a nurse in Ontario.  

There are 7 standards in total and each is equally as important and the next and are not only related but interconnected.  

 

The standards included in this document are:

1. Accountability

2. Continuing competence

3. Ethics

4. Knowledge

5. Knowledge application

6. Leadership

7. Relationships

 

To better understand each standard, please view the Professional Standards practice standard. 

Decisions about Procedures and Authority

(CNO, 2020)

The CNO's decisions about procedures and authority explains how nurses may be flexible in their roles but must still maintain safety standards.  This practice standard is the framework in which nurses follow when making a procedural nursing decision.

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The standards reviewed in this document include:

1. Appropriate health care provider

2. Authority

3. Competence

4. Managing outcomes

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To better understand each standard, please view the Decisions about Procedures and Authority practice standard.

 

Provincial and Local Health Units

I live and work within the district of the Eastern Ontario Health Unit (EOHU). 

As a Clinical Manager I refer to the Health Unit's website for guidance on managing communicable diseases, immunizations, education, regional outbreaks and current health directives.  As with all health units, EOHU focuses on disease prevention and health promotion (EOHU, 2021).

In my practice I regularly refer staff, patients, and families to this website as it is a wealth of up to date and scientifically proven knowledge.   

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Provincially, the health unit authority in Ontario is known as Public Health Ontario (PHO).  PHO provides health care institutions and the public with scientifically sound and up to date information on the health landscape of Ontario (PHO, 2021).  As a Clinical Manager I rely on this site when looking for provincially focused data, standards, recommendations, and health updates.

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All information that is gathered from these websites are used by my facility and I to create policy, procedure, and educate staff and the public.

 

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A personal note about myself


My name is Mikyla Lennard and I live in a small farming community outside of Ottawa, Ontario, Canada with my husband and two children.      

I have had the privilege of working in healthcare for over 16 years in a multitude of roles and care settings.  I always knew I wanted to be a leader and pursue higher education.  I am currently enrolled in the Masters of Health Studied program with Athabasca University.
 

I'm thrilled to take you along on my journey to higher education and I encourage you to explore my eProfile to learn more about my past experiences, current role, and educational development.  

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References:

College of Nurses of Ontario. (2019). Code of conduct. Retrieved January 30, 2021, from https://www.cno.org/globalassets/docs/prac/49040_code-of-conduct.pdf

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College of Nurses of Ontario. (2020). Decisions and procedures and authority. Retrieved January 21, 2021, from https://www.cno.org/globalassets/docs/prac/41071_decisions.pdf

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College of Nurses of Ontario. (2018). Professional standards. Retrieved January 30, 2021, from https://www.cno.org/globalassets/docs/prac/41006_profstds.pdf

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Eastern Ontario Health Unit. (2021). Retrieved January 30, 2021, from https://eohu.ca/en

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Public Health Ontario. (2021). Retrieved January 30, 2021, from https://www.publichealthontario.ca/

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